10 documents

Policies & legal

Everything about how we handle your data, how this website may be used and what you can expect from us, in one place.

Last updated 7 October 2026

Privacy Policy

What personal data we collect, why we collect it, and the rights you have over it.

Which cookies this website uses and how you can control them.

The rules that apply when you use this website or deal with us.

What is and is not allowed when you use this website.

Processing times, delivery estimates, customs and what happens if a parcel is delayed.

Clear rules for returns, exchanges and refunds.

Information on this website is not medical advice.

Our commitment to making this website usable for everyone.

How to raise a concern and how we will handle it.

Company details and responsibility for the content of this website.